I have a product under warranty and it has broken. What should I do?

Modified on Sun, 8 Jun at 9:12 PM

If you have a product from our brand that has broken and is under warranty, please contact us through the Contact Form to provide you with a solution as soon as possible.

In the form, we will ask you to indicate where you purchased the product and the order number if you have it, as well as the reference of the damaged product. It is important that you attach photos of the damage and the purchase receipt if you have it, this will make the process much easier and faster so we can provide you with a solution in the shortest possible time.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article