MY ROBOT DISPLAYS THE “ERASING” ERROR

Modified on Tue, 8 Jul at 2:29 PM

Good morning,


We’re going to provide you with some instructions to help resolve the issue. If they don’t work, we will need to handle the case through the external Technical Service.


As this is an out-of-warranty fault, they will inform you how to proceed.


Please follow these steps:

  • Turn off the machine (On/off button) – make sure it's plugged in

  • Long press the knob

  • Turn on the machine (On button)

  • Release the knob a few seconds after turning the machine on


We remain at your disposal.

Best regards,

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